The Forensic Linguistics Lab Ltd.

Privacy Policy

Effective Date: 29.10.2025

The Forensic Linguistics Lab Ltd. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services.

We are registered with the ICO (Information Commissioner’s Office) in the UK, and we comply with UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).

By using our website, you consent to the practices described in this Privacy Policy.

1. Data Controller

The Forensic Linguistics Lab Ltd. acts as both the Data Controller and, in some cases, Data Processor, depending on the nature of the engagement. You can contact us at:

Email: contact@thefllab.com
Address: The Forensic Linguistics Lab Ltd., 16605737, Crown House, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom

If applicable, our Data Protection Officer (DPO) can be contacted at the same email address.

2. Personal Data We Collect

We may collect the following personal data:

A. Information You Provide

Name, surname
Email address, phone number
Billing and shipping addresses
Payment information
Organization / affiliation
Other information you provide when contacting us or subscribing to newsletters

B. Information Collected Automatically

Device information (browser type, IP address, time zone)
Cookies and usage data (pages visited, links clicked, referring websites)
Statistical and analytical information to improve website performance

C. Information from Third Parties

If you interact with us via social media or third-party services, we may collect relevant information provided by those platforms.

3. How We Use Your Data

We use your personal data only when necessary and for specific purposes, including:

To provide our professional and consultancy services: When you engage us for forensic linguistic or related consulting work, we process your personal data to perform the contract or agreement we have with you (for example, managing case files, correspondence, and reports).
To communicate with you: To respond to your inquiries, provide updates, or deliver reports or materials relevant to our work together.
To maintain and improve our website: We collect certain information automatically to operate and improve our site, prevent misuse, and understand how it’s used.
To send newsletters or updates: If you’ve given us permission, we may send you occasional news or information about our research or services. You can unsubscribe at any time.
To meet our legal obligations: For example, to comply with tax, anti-money-laundering, or professional record-keeping requirements.
To protect our rights and those of others: If necessary, to prevent or investigate fraud, security issues, or misuse of our services.

We only process the minimum amount of data required for these purposes and handle it securely at all times.

We may use trusted third-party service providers to help us operate our website, deliver our services, or process data on our behalf. These third parties are carefully selected and bound by data protection obligations. Details of these third-party processors are available on request.

4. Cookies & Tracking

Our website uses cookies to enhance user experience and provide analytics. Cookies may be:

Strictly necessary: Required for website functionality
Analytics: Help us understand website usage
Marketing: Used to send relevant promotional content

You can manage or disable cookies via your browser settings.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

For client and consultancy work, we typically retain data for up to 2 years after the completion of the project or the end of our professional relationship, unless a longer retention period is required by law (for example, for tax or legal record-keeping purposes) or we have contractually agreed otherwise.

After this period, your data will be securely deleted.

6. International Transfers

Your personal data may be transferred to countries outside the UK/EU, including Canada and the United States. When transferring data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your privacy.

7. Your Rights

If you are in the UK or EU, you have the following rights regarding your personal data:

Right to be informed – Access to this Privacy Policy and information on how your data is processed
Right of access – Request a copy of your personal data
Right to rectification – Correct inaccurate or incomplete data
Right to erasure – Request deletion of your personal data
Right to restrict processing – Temporarily limit processing of your data
Right to data portability – Receive your data in a portable format
Right to object – Object to certain types of processing (e.g., marketing)
Rights in relation to automated decision-making and profiling – Request information and object if applicable

To exercise these rights, contact us at contact@thefllab.com.

You also have the right to lodge a complaint with your supervisory authority (e.g., the ICO in the UK).

8. Marketing Communications

We only send marketing emails to users who have explicitly opted in. You can unsubscribe at any time using the link in our emails or by contacting contact@thefllab.com.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal data.

10. Data Security

We take reasonable technical, administrative, and physical measures to protect your data. However, no method of transmission over the internet or storage system is 100% secure.

11. Legal Disclosure

We may disclose personal data if required by law or to protect our rights, safety, or investigate fraud.

12. Minors

Our website is not intended for children under 16. We do not knowingly collect personal data from minors. If we learn we have collected data from a minor, it will be deleted.

13. Updates to this Privacy Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top indicates the current version. We encourage you to check this page regularly.

Contact Us
For questions about this Privacy Policy or your personal data:

Email: contact@thefllab.com
Address: The Forensic Linguistics Lab Ltd., 16605737, Crown House, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom